Enhancing the smart meter installation journey towards Clean Power 2030

Closes 3 Oct 2025

Opened 8 Aug 2025

Overview

The Scope of this Call for Evidence

Alongside smart meter installations, we believe that there should be opportunities to enhance the consumer journey towards Clean Power 2030, including by looking at the potential to drive efficiencies or through integration of smart meter and LCT installations. This call for evidence therefore seeks respondent input on three primary areas of enquiry, focusing specifically on three key questions.

  1. What opportunities exist for integration between smart meters and low carbon technology (LCT) installations to drive efficiencies and enhance the consumer experience as part of the transition to 2030 Clean Power and what role should individual parties play in this?
  2. How do we tackle the existing challenge that installer field capacity constraints in certain locations can cause delays for some consumers trying to arrange installation appointments, thereby improving speed of access for those consumers?
  3. What role is there for local coordination of smart meter installations, potentially coupled with LCT installations, particularly in areas of low smart meter penetration?

The government will consider stakeholder responses to this call for evidence on these three areas of enquiry.

The quality and detail of the evidence provided will support government in determining next steps and we therefore encourage respondents to provide as much information and evidence as possible to justify the rationale for each of their answers.

Give us your views

Audiences

  • Consumer organisations
  • Large businesses (over 250 staff)
  • Local government
  • Low carbon technologies
  • Trade bodies

Interests

  • Energy and climate change