Smart metering policy framework post 2025

Closes 3 Oct 2025

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Section One: Ensuring consumers benefit from operating smart meters

As we look ahead to the next phase of the smart meter rollout, we want to deliver a step-change in the consumer experience and ensure a smooth transition to 4G communications.

5. Do you agree that we should introduce an obligation on energy suppliers to take all reasonable steps to recover smart meters operating in traditional mode, in both domestic and non-domestic sectors, as soon as possible and no later than 90 days, building on the existing obligation on suppliers requiring they maintain all smart meters in smart mode?
6. Do you agree that we should amend the Operational Licence Condition to require suppliers pre-emptively replace communication hubs (and any associated smart metering equipment) by prescribed dates, supported by a new obligation on DCC under their Licence to issue a statement of dates setting out when DCC will no longer be able to provide specific communication services, so it is clear by when suppliers need to have completed replacements in order to avoid any impact on consumers?
7. Do you agree with proposals to clarify that the existing smart metering Operational Licence Condition (SLC 49 electricity and SLC 33 gas) applies to all SMETS meters in designated premises moving forward?
8. Do you have views on any nuances specific to the non-domestic sector which interact with the proposals to introduce an obligation on energy suppliers to take all reasonable steps to recover smart meters operating in traditional mode within 90 days, and to amend the Operational Licence Condition, supported by a new obligation on DCC under their Licence to issue dates, so it is clear by when suppliers need to pre-emptively replace smart metering systems before relevant communication services terminate?