Non-domestic smart meter rollout post-2025
Overview
We're seeking views on new energy supplier obligations to drive non-domestic smart meter uptake post-2025 and protect consumers in the transition to smart-contingent contracts.
This consultation closes at
Consultation description
We’re consulting on new energy supplier requirements and consumer protections in response to the growing use of “smart-contingent contracts” by non-domestic energy suppliers, as part of the non-domestic smart meter policy framework post-2025.
The consultation seeks views on proposed obligations for energy suppliers to:
- universally implement, and coordinate rollout timing, of smart-contingent contracts. After 1 January 2027, energy suppliers cannot enter into new fixed term energy contracts with non-domestic customers unless the customer has, or agrees to have, smart or advanced meters installed in their premises
- universally communicate the policy. All energy suppliers must start to communicate these upcoming changes to consumers regularly and clearly as soon as the licence modifications are made (early 2026)
- abide by a legally binding consumer protection code. All suppliers must adhere to the code from 1 January 2027 to protect non-domestic consumers from the risks of the smart-contingent contracts
Read the consultation document on GOV.UK.
Give us your views
Audiences
- Businesses
- Central government
- Charities
- Charities and Third Sector organisations
- Charity or social enterprise
- Civil Society Organisations
- Consumer organisations
- Consumers
- Energy assesor
- General public
- Innovation community
- Installer
- Landlord
- Large businesses (over 250 staff)
- Local government
- Low carbon technologies
- Medium business (50 to 250 staff)
- Micro business (up to 9 staff)
- Multinational businesses
- Non-departmental public bodies
- Oil and Gas
- Regulator
- Retail
- Small business (10 to 49 staff)
- SMEs (small and medium businesses)
- The Devolved Administrations
- Trade bodies
- Trade union or staff association
Interests
- Climate change
- Consumer rights
- Electricity
- Electricity
- Emissions
- Energy and climate change
- Energy and climate change
- Energy efficiency
- Energy efficiency
- Oil and gas
- Oil and Gas
- Renewable energy
- Renewable energy
- Saving energy
- Saving energy
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